As Flatun, we are committed to protecting the privacy of our users' personal data. This Privacy Agreement explains how we use, protect, and the rights users have over their data. Law No. 6698 on the Protection of Personal Data (KVKK) and relevant other legislation oblige us to respect our users' privacy rights.
Collected Data
Flatun may collect various personal data from users during the use of the application. This data includes information provided by the user as well as data collected during the use of the application. The main data we collect includes:
First name, last name
Email address
Phone number (optional)
Education level and exam information
Questions and tests uploaded and submitted by the user
User interaction data (behavior data collected during application usage)
Technical information (IP address, device information, browser type)
Data Collection Method
Flatun can automatically collect data based on the usage of the application, just as it collects information provided directly by users. Technical data is collected through cookies, analytics tools, and similar technologies to enhance the user experience and improve the functionality of the application.
Purposes of Data Use
The personal data we collect is used for the following purposes:
To ensure and personalize the functionality of the application.
To provide users with a better educational experience.
To enhance the performance of the application and fix errors.
To offer personalized solutions to facilitate exam preparation for users.
To communicate with users, provide support, and inform them about updates.
To use for marketing, promotional, and advertising activities (with user consent).
To fulfill legal obligations and respond to legal requests.
Data Sharing
Flatun protects users' personal data in accordance with the Law No. 6698 on the Protection of Personal Data (KVKK) and does not share it with third parties. However, data may be shared in the following situations:
In case the user gives explicit consent.
In accordance with legal requirements or if requested by official authorities.
Sharing with business partners (such as for software, data analytics, etc.) may occur when necessary for the provision of the service.
Storage and Security of Personal Data
Flatun protects user data in accordance with the principles of privacy and security. Your data is secured with the latest technologies and protected against unauthorized access, loss, alteration, or disclosure. Your personal data will be retained for as long as necessary for the purposes of processing, and will be deleted, destroyed, or anonymized once that purpose is no longer relevant.
User Rights
In accordance with the KVKK and related legislation, users have the following rights:
To learn whether your personal data is being processed.
If personal data has been processed, to request information about it.
To learn the purpose of processing personal data and whether the data is being used in accordance with its purpose.
To know the third parties to whom personal data has been transferred, whether domestically or internationally.
To request the correction of personal data if it has been processed incompletely or incorrectly.
To request the deletion or destruction of personal data within the scope of KVKK.
To request that the transactions be notified to third parties to whom personal data has been transferred.
To object to a result against you arising solely from the analysis of processed data through automated systems.
To request compensation for damages incurred due to unlawful processing of your personal data.
You can apply to us via info@flatun.com.tr to exercise these rights.
Cookies and Similar Technologies
Flatun uses cookies and similar technologies to improve user experience and enhance the functionality of the application. Cookies allow us to provide personalized content based on users' preferences. You can change your browser settings to control or disable the use of cookies.
Data Security and Retention Periods
User data is stored for as long as necessary in accordance with the purpose for which it was collected. When legal obligations are fulfilled or the purpose of use has ended, personal data is securely disposed of. Flatun takes various technical and administrative measures to ensure data security.
User Account Deletion Process
Flatun users can delete their accounts by sending an email to info@flatun.com.tr or by contacting us via the phone number 0850 305 1043. After the request is received, identity verification processes are completed, and the account is permanently deleted, with all personal data destroyed irretrievably. However, due to legal obligations, some data, such as accounting records or legal claims, must be retained for a certain period and will be securely destroyed after this period.
Privacy Policy Changes
Flatun may update this privacy policy from time to time. Any changes made to the privacy policy will be announced through the application or website. Users are advised to review the updated policy.
Data Security and Retention Periods
User data is stored for as long as necessary in accordance with the purpose for which it was collected. When legal obligations are fulfilled or the purpose of use has ended, personal data is securely disposed of. Flatun takes various technical and administrative measures to ensure data security.
Contact
If you have any questions regarding the privacy policy or wish to exercise your rights, you can contact us at info@flatun.com.tr . We take any data privacy and security breaches seriously and resolve them in accordance with legal requirements.
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